Managing Student Success Teams and Cases

In modern educational institutions, coordinating student support across multiple departments can be challenging without a structured system. This course teaches you how to manage student success teams and track academic cases effectively using digital advising workspaces. By reading through this course, you will transition from manual tracking to running a coordinated, proactive student support system. You will understand how to assign cases, collaborate across departments, and use data-driven insights to help students succeed. What you'll learn: - Understand the core principles of student case management and advising workflows - Configure and navigate digital advising workspaces to track student progress - Coordinate success teams to deliver unified support across academic and personal challenges - Implement proactive advising strategies and early-alert systems to prevent student attrition - Apply best practices for student data privacy, security, and documentation compliance - Analyze student case data to identify trends and improve institutional support systems You will start with the fundamental terminology and concepts of student success management before exploring case lifecycles, team collaboration strategies, and digital workspace tools. This course is designed for academic advisors, student support staff, and higher education administrators who are new to digital case management systems. No prior experience with advising software is required. Start reading today to build a more collaborative and responsive support system for your students.