AppExchange License Management App (LMA) Essentials

Distributing packages on the AppExchange is a major milestone, but managing your customer licenses effectively is what keeps your business running smoothly. This text-based course guides you through setting up and operating the License Management App (LMA) to track installations, modify license terms, and resolve customer access issues. By reading through our structured explanations and practical scenarios, you will transition from a beginner to a confident partner administrator capable of managing subscriber lifecycles. You will understand how licenses are generated, how to modify them, and how to safely access subscriber orgs for troubleshooting. What you'll learn: 1. Understand the core architecture of the License Management App (LMA) and how it connects to your packaging org. 2. Configure license settings for packages to control trial periods and user seats. 3. Track customer downloads and installation history using standard license records. 4. Modify active licenses to extend trials, adjust seat counts, or suspend access when necessary. 5. Apply best practices for secure subscriber troubleshooting using modern login access policies. 6. Explore modern feature management patterns to toggle product features dynamically for specific customers. The course starts with foundational licensing concepts and LMA installation basics before moving into hands-on license modification, subscriber support workflows, and advanced feature management strategies. This course is designed for beginning AppExchange partner administrators, product managers, and developers who are new to package licensing, with no prior LMA experience required. Start reading today to master your AppExchange licensing operations and deliver seamless support to your customers.