Extending Copilot 365 with Copilot Studio

Organizations are rapidly adopting AI assistants, but generic tools often lack the context of your specific business data and workflows. This text-only course teaches you how to bridge that gap by extending Copilot 365 using Copilot Studio. You will discover how to make your AI assistant smarter, more personalized, and deeply integrated with your existing business systems. Through clear written explanations and practical design patterns, you will learn to build custom solutions that automate repetitive tasks and retrieve vital company information. What you will learn: Understand the core architecture of Copilot 365 extensions and the Copilot Studio environment; Build custom conversational topics and actions to guide user interactions; Configure connectors to securely link external data sources and applications; Apply foundational prompt engineering to refine how the AI interprets and answers queries; Design conversation flows that align with modern security and data governance standards; Practice planning and drafting custom plugins for real-world business scenarios. This course begins with essential terminology and foundational concepts before guiding you through the practical workflow of designing, testing, and deploying your first custom extensions. Designed for beginners, IT professionals, and business analysts, this course requires no prior programming experience. Start reading today to unlock the full potential of tailored AI productivity in your workplace.